# Diagnostic Support Services (DS2) > DS2 is a diagnostic support partner that provides end-to-end laboratory and medical support services through a single point of contact: custom kitting, temperature-controlled medical courier logistics, phlebotomy and specimen collection, and healthcare technology integration (LIS/LIMS, EMR, HL7/FHIR). DS2 ("It's Testing, Connected.") serves medical laboratories, hospitals and health systems, pharmaceutical companies and CROs, clinical research organizations, reference laboratories, and direct-to-consumer testing brands. Kitting is produced in an FDA-registered, ISO 13485:2016-certified, temperature-controlled facility. The company integrates kitting, logistics, phlebotomy, and technology so clients can reduce cost, increase efficiency, and stay compliant. ## Overview - [DS2 Home](https://www.diagnosticsupportservices.com/): Connected diagnostic support across kitting, courier logistics, phlebotomy, and technology. - [Products & Services](https://www.diagnosticsupportservices.com/products): All four DS2 service pillars in one place. - [Markets Served](https://www.diagnosticsupportservices.com/markets): The organizations DS2 supports. - [Resources](https://www.diagnosticsupportservices.com/resources): Blog, guides, FAQs, and events. - [Results](https://www.diagnosticsupportservices.com/results): Client outcomes and case studies. ## Products & Services - [Kitting & Distribution](https://www.diagnosticsupportservices.com/products/kitting): Custom specimen-collection kit design, assembly, and nationwide fulfillment (20M+ kits/year) from an FDA-registered facility. - [Courier & Logistics](https://www.diagnosticsupportservices.com/products/courier): Temperature-controlled medical courier and specimen transport, Next Flight Out (NFO) services, real-time tracking, 50-state coverage. - [Phlebotomy & Collection](https://www.diagnosticsupportservices.com/products/phlebotomy): Mobile phlebotomy, on-site staffing, and patient service centers. - [Technology Platform](https://www.diagnosticsupportservices.com/products/technology/platform): Technology that connects diagnostic workflows end to end, including custom API connectivity. - [LIS / LIMS Integration](https://www.diagnosticsupportservices.com/products/technology/lis-integration): Laboratory information system connectivity. - [EMR Integration](https://www.diagnosticsupportservices.com/products/technology/emr-integration): Electronic medical record interoperability (100+ platforms). - [HL7 & FHIR](https://www.diagnosticsupportservices.com/products/technology/hl7-fhir): Standards-based healthcare data exchange. - [LNK2DS2 Client Portal](https://www.diagnosticsupportservices.com/products/technology/lnk2ds2): Ordering, tracking, and management portal. - [Request a Sample Kit](https://www.diagnosticsupportservices.com/sample-kit): Request a physical DS2 sample kit. ## Markets Served - [Medical Laboratories](https://www.diagnosticsupportservices.com/markets/laboratories): Independent and physician office labs. - [Hospitals & Health Systems](https://www.diagnosticsupportservices.com/markets/hospitals): Inpatient, outpatient, and integrated networks. - [Pharmaceutical & CROs](https://www.diagnosticsupportservices.com/markets/pharma): Trial logistics for pharma and contract research. - [Clinical Research](https://www.diagnosticsupportservices.com/markets/clinical-research): Site networks and decentralized study support. - [Reference Laboratories](https://www.diagnosticsupportservices.com/markets/reference-labs): High-volume specialty and esoteric testing. - [Direct-to-Consumer Testing](https://www.diagnosticsupportservices.com/markets/dtc-testing): At-home collection and consumer-facing testing. ## Company - [About DS2](https://www.diagnosticsupportservices.com/about): Mission, history, and approach. - [Leadership Team](https://www.diagnosticsupportservices.com/about/team): The people behind DS2. - [Certifications & Compliance](https://www.diagnosticsupportservices.com/about/certifications): CLIA, CAP, HIPAA, and ISO 13485:2016 accreditations. - [Careers](https://www.diagnosticsupportservices.com/about/careers): Open roles at DS2. ## Case Studies - [PathGroup Cuts Kit Costs and Complexity While Scaling for Growth](https://www.diagnosticsupportservices.com/results/case-studies/pathgroup): How DS2 helped PathGroup optimize kit configurations and fulfillment, cutting production and shipping costs, simplifying kit designs, and improving the customer experience while supporting continued growth. - [Mirvie Scales Clinical Trial Kitting with a Partner Built for Change](https://www.diagnosticsupportservices.com/results/case-studies/mirvie): A manufacturing and fulfillment partnership that keeps pace with evolving kit specifications, strict quality standards, and the critical timelines of Mirvie's direct-to-participant clinical trial programs. - [Cordant Builds a Long-Term Partnership for Dependable Operations](https://www.diagnosticsupportservices.com/results/case-studies/cordant): A long-standing partnership built on reliable production planning, dependable inventory management, and a team that works as an extension of the client's own, through new product launches and day-to-day operations alike. - [Circulogene Consolidates Kitting, Distribution, and Phlebotomy Under One Partner](https://www.diagnosticsupportservices.com/results/case-studies/circulogene): By consolidating kit assembly, nationwide distribution, and mobile phlebotomy with a single trusted partner, Circulogene simplified operations and made the patient testing journey smoother. - [C2N Diagnostics Powers Its Commercial Launch with One Operational Partner](https://www.diagnosticsupportservices.com/results/case-studies/c2n-diagnostics): DS2 designed and implemented a full operational support program for the commercial launch of C2N's testing services, consolidating vendors and customizing workflows for physicians and patients. - [Gravity Diagnostics Saves $500K+ a Year Scaling EMR Integrations](https://www.diagnosticsupportservices.com/results/case-studies/gravity-diagnostics): When testing demand surged, Gravity Diagnostics' EMR integration backlog threatened client onboarding. DS2 accelerated interface delivery and added billing transparency, saving over $500,000 a year while protecting their high-touch customer experience. ## Resources - [Blog](https://www.diagnosticsupportservices.com/resources/blog): Insights on diagnostics, logistics, and lab operations. - [Guides & Whitepapers](https://www.diagnosticsupportservices.com/resources/guides): In-depth playbooks and reference docs. - [FAQ](https://www.diagnosticsupportservices.com/resources/faq): Answers to common questions. - [Events & Webinars](https://www.diagnosticsupportservices.com/events): Conferences, trade shows, and webinars where DS2 will be next. ## Guides - [From Pickup to Processing: A Guide to Streamlining Specimen Transport](https://www.diagnosticsupportservices.com/resources/guides/specimen-transport-guide): Ten field-tested ways to streamline specimen transport, the five questions that separate a healthcare logistics partner from a delivery company, and how to scale from a single route to nationwide coverage. - [From First Draw to Final Result: A Guide to Streamlining Specimen Collection](https://www.diagnosticsupportservices.com/resources/guides/specimen-collection-guide): Ten field-tested ways to streamline specimen collection, the five questions that separate a collection partner from a staffing agency, and how to scale from a single-site pilot to a nationwide network. - [A Decision-Maker's Guide to Custom Kitting](https://www.diagnosticsupportservices.com/resources/guides/custom-kitting-guide): When your clinical trial, commercial test, or at-home testing product depends on specimens arriving intact from distributed collection sites, kitting stops being a procurement task and starts being a strategic decision. ## Articles - [DS2 suite of services: the complete diagnostic support platform](https://www.diagnosticsupportservices.com/resources/blog/ds2-suite-of-services): An overview of DS2's four core service pillars (custom kitting, medical logistics, phlebotomy, and technology) and how they work together through a single point of contact. - [Understanding EMR/EHR integration for CLIA labs](https://www.diagnosticsupportservices.com/resources/blog/emr-integration-for-clia-labs): LIS integration improves efficiency, accuracy, and compliance for CLIA labs. Here's your guide to making it work, from partner selection to go-live. - [DS2 is now ISO 13485:2016 certified](https://www.diagnosticsupportservices.com/resources/blog/ds2-iso-13485-2016-certified): DS2 achieved ISO 13485:2016 quality certification, confirmation that our processes, products, and services consistently meet regulatory requirements and customer expectations. - [Ensuring efficiency and reliability in your lab operations](https://www.diagnosticsupportservices.com/resources/blog/ensuring-efficiency-reliability-lab-operations): Best practices for selecting and working with a medical courier or Next Flight Out (NFO) service, from evaluating certifications to building long-term partnerships. - [Maximizing efficiency in medical courier services](https://www.diagnosticsupportservices.com/resources/blog/maximizing-efficiency-medical-courier-services): Medical couriers are essential to healthcare logistics. Here's how advanced practices, GPS tracking through strategic partnerships, are raising the bar. - [The essential guide to Next Flight Out (NFO) services for transplant coordinators](https://www.diagnosticsupportservices.com/resources/blog/essential-guide-next-flight-out-nfo-services): Organ viability depends on minimizing ischemic time. Here's how NFO services and the right logistics partner keep transplant programs running. - [Custom kitting solutions: a necessity for medical companies](https://www.diagnosticsupportservices.com/resources/blog/custom-kitting-solutions-for-medical-companies): FDA-registered assembly, NanoCool systems, custom printing: why medical laboratories need more than off-the-shelf kitting. - [Navigating the future: trends in specimen collection and laboratory diagnostics](https://www.diagnosticsupportservices.com/resources/blog/future-trends-specimen-collection-laboratory-diagnostics): Personalized medicine, sustainable packaging, and the other trends shaping how specimens are collected, transported, and processed. - [10 secrets to streamlining your specimen collection process](https://www.diagnosticsupportservices.com/resources/blog/10-secrets-streamlining-specimen-collection): Practical strategies for improving specimen quality, reducing errors, and building a culture of continuous improvement in your collection workflows. - [DS2 at the ASHI 50th Annual Meeting](https://www.diagnosticsupportservices.com/resources/blog/ds2-at-ashi-50th-annual-meeting): DS2 exhibited at the American Society for Histocompatibility and Immunogenetics 50th Annual Meeting in Anaheim, CA, presenting kitting, EMR/LIMS support, logistics, and specimen collection services. - [Medical logistics and transportation services](https://www.diagnosticsupportservices.com/resources/blog/medical-logistics-and-transportation-services): DS2 supports clients worldwide with thousands of medical couriers, centrally managed for real-time visibility, partnering with all major carriers for competitive rates. - [Custom kitting and supplies: a complete overview](https://www.diagnosticsupportservices.com/resources/blog/custom-kitting-and-supplies): DS2 designs, procures, assembles, and fulfills over 8 million kits every year from an FDA-registered, temperature-controlled facility. - [Your comprehensive medical and laboratory service provider](https://www.diagnosticsupportservices.com/resources/blog/ds2-comprehensive-medical-laboratory-services): DS2 provides healthcare organizations with integrated kitting, specimen collection, transportation, and technology services, all through a single point of contact. - [Integration and interfacing support at a fraction of the cost](https://www.diagnosticsupportservices.com/resources/blog/integration-interfacing-support-at-a-fraction-of-the-cost): DS2's EMR and LIMS integration services deliver faster project completion and lower costs than traditional interface providers, with 1,000+ integrations performed. ## Contact - [Contact DS2](https://www.diagnosticsupportservices.com/contact): Get in touch with the team. - [Request a Quote](https://www.diagnosticsupportservices.com/request-quote): Request pricing for services. ## Optional - [Privacy Policy](https://www.diagnosticsupportservices.com/privacy-policy) - [Terms of Service](https://www.diagnosticsupportservices.com/terms)